Privacy policy.
Website Privacy Notice
Who we are
The Olive Hut provides mentoring and wellbeing support for children and young people, including care-experienced young people.
We are committed to protecting your personal data and respecting your privacy.
What information we collect
When you use our website, we may collect:
Your name and contact details if you complete a form or contact us
Email addresses if you sign up for updates
Information you choose to share with us via forms or email
Basic technical information such as IP address, browser type, and cookies
How we use your information
We use personal information to:
Respond to enquiries
Provide information about our services
Manage referrals and engagement
Meet legal and safeguarding responsibilities
Improve our website and services
Lawful basis for processing
We process personal data under one or more of the following lawful bases:
Consent
Legitimate interests
Legal obligation
Vital interests (where safeguarding concerns arise)
Cookies
Our website may use cookies to:
Ensure the website works properly
Understand how visitors use the site
You can control or disable cookies through your browser settings.
Sharing information
We do not sell personal data.
Information may be shared:
With trusted partners where necessary
To comply with safeguarding duties
Where required by law
We only share what is necessary and appropriate.
How we keep information safe
Secure systems and password protection
Limited access to authorised staff only
Regular reviews of data handling practices
How long we keep your information
We keep personal data only for as long as necessary and in line with legal and safeguarding requirements.
Your rights
You have the right to:
Access the personal data we hold about you
Request corrections
Withdraw consent (where applicable)
Raise concerns about how your data is used
You also have the right to complain to the Information Commissioner’s Office (ICO).
Contact us
If you have any questions about this Privacy Notice or how your data is used, please contact:
Data Protection Lead – The Olive Hut
Email: miranda@theolivehut.org.uk
Changes to this notice
This Privacy Notice may be updated from time to time. The most recent version will always be available on our website.
This notice should be read alongside our Data Protection & Privacy Policy.